Need a little help? 

Thanks for the chance to earn your business. If you need a little help, here are the best ways to contact us.
We also have our most Frequently Asked Questions below, for instant answers to most questions.

email -  coolshoppingideas@gmail.com

phone numbers - 904-328-2199  10am-3pm M-F

by mail

CS ideas, Inc.
4495-304 Roosevelt Blvd.
Suite 143
Jacksonville, FL 32210

Frequently Asked Questions

1. YES! .  We use a trusted third party company called International Checkout to process orders delivered outside of the U.S. additional customs, duty or VAT may be required by your customs agency.    Do you ship international orders?
   
   We ship internationally
2. What is your return policy?
   
   You may return any item purchased from us within 30 days of delivery for a full refund of product purchase price, And we offer a 1 year replacement warranty against manufacturers defect. For our SwiMP3 player we offer a 1 year replacement warranty, available during checkout. click here to read the full return policy>
    
3. Can I swim with the headphones? 
   
   Yes, the headphones are water safe and can be used to listen to music in the water. For safety reasons, you should not dive with the headphones in your ears. Depths over 10 feet can cause the earplugs to be forced too deeply in your ears.
    
4. How deep can I go with the waterproof cases, mp3 player or headphones?
   
   Most of the products our site are rated for 10-15 feet, we don't recommend going below 10 feet with earphones in your ears. 
    
5. Will the standard headphones work with the other waterproof cases?
   
   Yes, the standard headphones are designed to work with any of our products.