What is the SwiMP3?

How does the SwiMP3 work?

What features come with the SwiMP3?

What is the maximum depth the SwiMP3 player can reach?

What type of batteries does the SwiMP3 utilize?

Is there a higher capacity SwiMP3 or can the SwiMP3 be expanded?

Can I use my own headphones with the SwiMP3?

What is the warranty of the SwiMP3?

My Computer won’t recognize my SwiMP3 player when I plug it in?

Nothing happens when I press the ON/OFF button on my SwiMP3?

The green and red lights turn on when I press the ON/OFF button, but turn off when I release it?

When I turn on my SwiMP3 the green light blinks and no songs play?

I need to format my SwiMP3 player but it won’t turn on so that I may do so?

While the SwiMP3 is playing the green light blinks.  What does this mean?

After a long workout the volume of my SwiMP3 begins to decrease?

How do I pause song playback?

How do I resume playback after I have paused the SwiMP3?

When I try to turn the volume up or down the SwiMP3 changes the song?

How can I charge my SwiMP3 player without a computer?

What should I use the MusicMatch software for?

Q:  What is the SwiMP3?

A:  The SwiMP3 is a fully waterproof MP3 player that offers an incredible underwater audio experience.

Q:  How does the SwiMP3 work?

A:  Standard players rely on the transmission of sound through air or water causing the swimmer to perceive only muffled noise. The SwiMP3 uses bone conduction - the direct transfer of sound vibrations from the cheek bone to the inner ear - to provide the swimmer with exceptional sound clarity.

Q:  What features come with the SwiMP3?

A:  The SwiMP3 provides a 128 Mb capacity, which can play MP3 files.  The unit includes a bass boost mode and the ability to pause and play songs in random order.  Additional controls include volume control, shuffle, song next/previous and reset.

Q:  What is the maximum depth the SwiMP3 player can reach?

A:  Although the SwiMP3 player will be waterproof beyond 10 feet, this is the point at which the water pressure prevents the speakers from vibrating enough to transmit sound.

Q:  What type of batteries does the SwiMP3 utilize?

A:  The SwiMP3 comes with a built-in rechargeable battery that lasts approximately four hours.  It is recommended to charge the unit three hours before initial use and for additional recharges.

Q:  Is there a higher capacity SwiMP3 or can the SwiMP3 be expanded?

A:  Currently the 128 Mb capacity unit is the only model available.  The SwiMP3 can not be expanded due to its need to be sealed watertight.

Q:  Can I use my own headphones with the SwiMP3?

A:  The SwiMP3 does not have a headphone jack due to the transfer mechanism in which sound is transmitted.  With standard earphones, the high fidelity sound that bone conduction technology provides would not be available.

Q:  What is the warranty of the SwiMP3?

A:  The SwiMP3 has a 90-day warranty.

Q: My Computer won’t recognize my SwiMP3 player when I plug it in?

A: Press the reset button on the SwiMP3 player while the unit is plugged in.  This is the small white button above the on/off and in between the green and red LED lights.

Q: Nothing happens when I press the ON/OFF button on my SwiMP3?

A: Press the reset button then try turning the unit on.  If this doesn’t work charge your SwiMP3.  If this still does not offer a solution, try holding the ON/OFF for a second or two longer in order for unit to register.

Q: The green and red lights turn on when I press the ON/OFF button, but turn off when I release it?

A: This may be happening because the SwiMP3 can not read the files on your player.  Make sure you don’t have folders on your SwiMP3 and confirm that the files loaded onto the SwiMP3 are indeed MP3 files.

Q: When I turn on my SwiMP3 the green light blinks and no songs play?

A: This can mean one of two things:

1. If the green light is blinking three times you need to press the NEXT/VOL+ button to initialize the memory.  Doing this will make the green light blink quickly then turn into a double blink.

2. If the green light is blinking twice, this means the unit is empty or can not read the files on your SwiMP3; make sure you don’t have folders on your SwiMP3 and confirm that the files loaded onto the SwiMP3 are indeed MP3 files.

Q: I need to format my SwiMP3 player but it won’t turn on so that I may do so?

A: Connect your SwiMP3 player to your computer.  Once it is recognized by your computer open up the "My Computer" window, right click on your SwiMP3 which should be listed as "Removable Disk".  When the menu appears as a result of your right click, choose "Format".  The format window will appear.  Make sure you that the file system is "FAT" not "FAT32".  Once you have selected the right file system, click the "Start" button to begin the format.  A window will appear to confirm that formatting will delete all files from your SwiMP3 player.  Click "OK" and the format will begin.  Once the format is complete you can load songs back to your SwiMP3 player.

Q: While the SwiMP3 is playing the green light blinks.  What does this mean?

A: A green flashing light during playback is an indication that your battery life is low and the unit will need to be recharged soon.

Q: After a long workout the volume of my SwiMP3 begins to decrease?

A: A decrease of volume during playback is an indication that your battery life is low and the unit will need to be recharged soon.

Q: How do I pause song playback?

A: To pause the SwiMP3 player press the NEXT/VOL+ and the PREV/VOL- buttons at the same time.

Q: How do I resume playback after I have paused the SwiMP3?

A: To resume playback press either the NEXT/VOL+ or the PREV/VOL- button.

Q: When I try to turn the volume up or down the SwiMP3 changes the song?

A: To change the volume level you must hold the NEXT/VOL+ or the PREV/VOL- until desired volume is reached.

Q: How can I charge my SwiMP3 player without a computer?

A: To charge your SwiMP3 player you will have a buy an adapter.  A car or wall adapter can be purchased from either of the recommended websites:

Boxwave

Q:  What should I use the MusicMatch software for?

A:  Use MusicMatch software for ripping purposes only to convert songs from CD’s to MP3 format.  Do not download songs from MusicMatch store due to MusicMatch encryption coding that is currently problematic with the SwiMP3 player.